Course Overview This course combines the Institute's 3-day introduction (Course 301 - Introduction to the Balanced Scorecard) and advanced (Course 401: Advanced Balanced Scorecard - Train-the-Trainer) courses into a fast-paced five-day course. Our Building and Implementing a Balanced Scorecard: Nine Steps to SuccessTMframework is the basis of the course, where the emphasis is on shared participant experiences, lessons learned, and best practices. Small-group exercises are used for each step in the framework, to reinforce the lectures, and participants are encouraged to bring their organization's strategic planning material to share with the class and receive instructor feedback. Topics covered by the course include:
Basic concepts of the balanced scorecard and how it can be used to improve organization performance
How the balanced scorecard applies to different types of organizations
How to build and implement a balanced scorecard using our award-winning nine-step methodology
How to develop Strategy ProfilesTM , strategy maps, and initiatives for improving organization strategy and processes
How to develop meaningful performance measures and targets for balanced scorecards
The correct sequence of steps that are necessary to build a strategy-focused organization
How a scorecard system can drive a performance-based budget and employee accountability
How to automate the scorecard, and get performance information throughout the organization to better inform decision making
How to cascade the scorecard to all levels of an organization
How to develop an evaluation plan, to make corrections to strategy, measures, and initiatives
How to be an effective team member of a balanced scorecard development team
