Facilitation Skills

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Overview

Instructors understand and use up-to-date training techniques and a variety of training methods, including lectures, group discussions, case studies, problem solving exercises, and visual aids to give all participants the best opportunities for learning.

Workshop topics:

  • Distinguish facilitation from instruction and training.
  • Provide facilitators with commonly used process tools to make their meetings easier and more productive.
  • Identify the competencies linked to effective small group facilitation.
  • Demonstrate through simulations, role-play, critical incidents, and other exercises, each facilitator competency.

Day 1

  • Introductions, Objectives, Agenda
  • Pre-assignment discussion
  • The purpose of group facilitation
  • Difference between “content” and “process”
  • What group dynamics are really like
  • What is a facilitator’s role?
  • Facilitative listening skills

Day 2

  • Facilitating Open Discussion
  • Structured Activities
  • Difficult Situations & Difficult People
  • Preventions and Interventions
  • Developing Sustainable Agreements
  • Surveying the Territory
  • Building a Shared Framework of Understanding
  • Developing Sustainable Criteria
  • Gradients of Agreement Practice: Assignment